FAQ’s

Q: What's an original wine crate, wine box and wine panel?

A: Original wine crates and wine boxes are made by wineries, and have been used to store and protect the winery's high-value bottles. The logo of the winery is engraved or embossed on them. Original wine crates can't be personalized.

Wine panels are the engraved or embossed side of the wine crate or box.

Q: What are original wooden wine crates and boxes used for?

A: Wine-themed home improvements and wine cellar decoration. Wine crates make excellent shelving units, benches and spice racks. Wine crates are sturdy and hold a great deal of weight.

Wine investors also purchase them to complete their collections. A complete collection yields a higher profit at private auction, and also looks great in their cellar.

Q: What are original wine panels used for?

A: Wine crate panels are great for wall, ceiling or floor coverings. They are mostly added to the walls of wine cellars, bathrooms and kitchens. They also make great table-top decorations and cabinet covers.

Q: What's a custom wine box or case?

A: Custom wine boxes, cases and panels are made just for you. Your logo, monogram or design is engraved on them. All of our personalized custom pieces are crafted in our Portchester NY workshop, and beautifully made by hand. Nothing is outsourced and we're not a factory. Our custom wine boxes and cases are built in the traditional way to last for generations.

Q: What wood type does Winepine craft with for personalized custom work?
 

A: Artisan-class pine wood that's been specially harvested for engraving. Our unfinished lumber comes from eco-friendly, sustainable and local land sources that are re-seeded once a tree is been cut down. This means that no forests experience stress as a result of the wood we use, and we have a never-ending supply in the years to come.

Q: How heavy is a wine crate?

A:

Single bottle wine holder crate: Approx. 3 pounds

Three bottle flat wine case: Approx. 4 pounds

Six bottle wine box: Approx. 6 pounds

Six bottle flat wine case: Approx. 5 pounds

Twelve bottle wine crate: Approx. 9 pounds

Q: What types of payment methods are accepted?

A: Paypal and all major credit cards. Checks for larger orders

Q: What method(s) of shipping do you use?

A: FedEx Ground. Express on request. Please allow for 2-3 business days before the shipment goes out. FedEx Tracking is automatically sent to your e-mail address the day the order ships out.

Q: What is your turn-around time?

A: It depends a lot on the season, and the amount of crates ordered. Christmas time is the busiest part of the year. We usually are able to ship out originals within 3-4 business days. As far as custom crates, one piece will take us about the same time. Please contact me for turn-around times on larger quantities.

Q: How long do I have to wait to get a response back?

A: We are very good about responding back within 2-4 hours from the time we receive the e-mail (this is the quickest way to contact us). If you would like to give us a call, check the contact us page for details or call 914-565-0134.