Shipping: Most orders are shipped within 2-5 business days of receipt of payment. Orders that are paid by eCheck through Paypal can take up to 5 business days to clear. Shipping by FedEx. All options are available.
Returns or Exchanges: Merchandise must be in NEW and UNUSED condition with all parts included and in its ORIGINAL packaging for a refund or exchange. All returns must be made within 15 days from the date that the merchandise was received. Shipping charges are not refundable.
Defective Items: Defective items will be determined by Winepine. If your item is deemed defective, we will send you a replacement.