“As the PR manager for etnies, I often work with different vendors to put together creative projects that will be seen by many important people in the media, so it’s important that I work with efficient companies that product quality work. Wine Pine far exceeded my expectations and surpassed any other customer service I’ve ever experienced. I placed a large order (100) for custom made wine crates with, unfortunately, a shorter production deadline than what was requested on the site. Despite this, and with no hesitation, Patrick took my order and immediately had his team start working on it. They fulfilled the order beautifully and on time even though there quite a few unavoidable challenges, like Hurricane Sandy hitting their headquarters on the East Coast right in the midst of crafting my crate order. I had a crucial deadline to meet with these crates and although they were running on only a generator, Patrick and his team worked overtime to fulfill the order and get it to me in time without me even asking. Not only that but the partial order going overseas was severely mishandled and returned by FedEx and although it was at no fault to Wine Pine, Patrick stepped in and worked the situation out with FedEx and re-created the damaged crates. I feel so much appreciation and gratitude for Patrick and his team working so hard through all these unforeseen circumstances. And in spite of all this, the crates all came out AMAZING. Sturdy and beautifully crafted. We couldn’t have asked for anything more. Every person who has seen the crates has been so impressed they ask for one of their own. Now the limited amount we had made are an exclusive commodity everyone around our offices wants! Thanks so much Patrick and the Wine Pine team for everything!”
Patrick, Got the order today. Unbelievable!! Great job. Can you quote me for 20 more custom boxes?
I want to take a moment to thank you and your team for helping make my dream wine cellar become a reality! I was looking for a unique solution for the wine cellar walls when I came across your galleries at Winepine After we exchanged a few emails and phone calls to ensure you understood exactly what I was looking for, you were able to supply me w/ all the materials I needed. I also appreciated all of the updates w/ the progress of the order completion as the order was large and had specific requests. The fact you were able to ship the panels as they were ready on your end allowed me to keep my project moving forward. The quality, uniqueness, and beauty of the panels far exceeded my expectations.
As you can tell from the pictures I attached, the panels make the cellar truly unique. Everyone who sees it comments on the beauty and uniqueness of the panels on the walls. My gratitude can’t be fully expressed in writing so I will let the pictures do the talking for me.
Thank you. I am very pleased with the exceptional customer service you have provided me. I work in the customer service as well and can appreciate good customer service. I will definitely recommend the company and continue to do business with you!
Extremely satisfied customer,
Love the wine crate!!! Absolutely the perfect gift. My husband was very surprised & touched by the engraving !! Thank you again for getting it done in time for his birthday !!!
I received the wine boxes and you did an excellent job. Thank you.
I just got home and opened the package. It's absolutely perfect! Thanks a lot for all your hard work and patience, end product came out better than I could've imagined. I will definitely order from you again! Have a great day!
The crates arrived today in perfect condition, beautifully restored. Very happy with your selection of chateau. Thanks again, they are great.
I know this is really delayed, but I wanted to thank you for the wine box you created for us for our wedding. It was a pleasure doing business with you. You were SUPER easy to work with and the box got here right on time. Thanks again for everything!
Here are some final pictures of the wine rack designed and painted. I
love it and my client loves it as well.
I'll be getting a better photo soon. I'm also adding a 1 1/2"
reclaimed wood top soon.
Thanks for all your help.
Hi Patrick -
The crate arrived today and it's perfect! It's going to be a wonderful keepsake for my brother and his wife for their wedding! Thank you!
Received the wine box on Wednesday and it is absolutely beautiful! Thanks again for your excellent work and service
The box arrived on time and it is excellent! Thanks so much to you and your team for getting and excellent product out and getting it to me for my deadline.
Just wanted to let you know that the box arrived in plenty of time for the wedding. And it is just beautiful!!
Thanks so much. I love your product!
I received the wine crate this morning and it is absolutely stunning! Thank you so much for everything. It was truly worth the wait and I hope to send you photos of it at the wedding.
All the best and much appreciation!
I just wanted to express my gratitude to your customer service and to Winepine for making our wedding day just that more magical. I am so glad that you were able to take our wedding logo and laser it on top of the box! It looks AWESOME! And I know all our guests are going to fall in love with it!
I also wanted to thank you for all your patience with me and your thoughtfulness in helping me from start to finish. I can be trying and you took it in stride. I appreciate the great customer support I had throughout the process. I couldn't be happier with the outcome.
I will definitely recommend Winepine in the future!
I wanted to thank you for taking the time to help me with my wine panel project. As you know wine panels are in demand and those rare ones are highly sought after. I greatly appreciated your advice and guidance in putting together a selection of awesome panelswhose images are truly unique and very rare. I would not hesitate to recommend you and your company to anyone looking who may be looking to purchase some wine panels whether it be for a large scale project or hobby like art creation. I will be sure to send pictures when it is completed. Your help was instrumental. Thank you again. Sincerely, Glenn McPhee (Wine Lover)
sister and her fiance are going to love it!
I wanted to let you know I received the wine crate today. It looks beautiful! Thank you so much for your business and for doing an excellent job.
Got both boxes and opened one to see….love them and works perfectly on what I am trying to do in wine cellar. Thank you
Thanks again for all of your help
Received the wine crate. It was just what I needed. I am looking for other uses for your crates; they look great!
Fort Myers FL
I would just love to express how beautiful the wine crate is. You have done a fabulous job! I could not have asked for anything more perfect for my head tables centerpiece. Thank you again for making it!
I received the crate, it looks great! Thanks so much for all of your help!
The three boxes arrived yesterday. They look great and fill the need for a six bottle presentation box. We decided to put decorative hinges on it and line with silk or velvet. This will look great. Thanks for your help and attention to this order. I will definately pass your website along to our friends and associates in the wine world.
Thanks much....Judy Champoux
I just wanted to say thank you! I received my wine boxes yesterday. They work well for adding a bit of unique storage!
I hope you have a great day!
I just wanted to say thank you for your excellent service in getting the wine crates to me as fast as possible for Christmas gifts. He loved them and especially that they were from the St. Emilion region! I really appreciate your work. Have a fantastic 2011!
Emily "a very happy customer"
It really did turn out so nice - it was a great addition!!
I got the crate and it is AMAZING. Thank you so much for all of the work, Im sure she will love it!
I got the package yesterday and LOVE the custom work you did. Again, everyone in the office thinks you did a fabulous job. My boss really liked your work and the gift, and the bottles fit perfectly
Thanks so much for everything, and have a wonderful holiday!
CLINTON & CLINTON
Awesome, I cant wait to get it in the mail. Thanks again for all your help Patrick I will be sure to recommend you to everyone I know in the future.
Just to let you know the wine crates turned up safe and sound, and they are just perfect. Thanks so much. Once I have organised these in their new home I might actually buy another couple for a different project, I will let you know.
Hi Patrick, just a quick note to let you know that I received my two wine crates today. Love, love, love them! And I appreciate the fact that they are so clean. Thanks so much again for your help. I will definitely contact you again for additional crates as my project evolves.
Kind regards, Miriam
So sorry I didn't let you know the crates are wonderful sooner! Another trip to NJ got in the way. I still don't know how you can stand the traffic down there! But, anyway, I love the crates and they're beautiful. I haven't had a chance to pack with with weaving, yet, but it'll be soon. Thanks so much for upgrading them to all great artwork. I can't wait to use them at a show.
I received the crates today. Love, Love them! Thanks again!
I was so pleased with your prompt attention to my emails and of course the final product was awesome! Thanks so much Patrick!!
The boards arrived today and they are grand. I appreciate the service. I would like a few of the blank end boards too. They are ideal for smaller paintings. Again, thanks for your personal attention to even small orders like mine.
Just wanted to let you know that the crate we ordered for my daughter's
wedding was beautiful. We received so many compliments using it as a cake
stand. Let me know if you'd like me to send a picture.
Wedding Cake Wine Crate Stand
Hi Patrick, we received the crate and we LOVE IT!!!! Thanks again!!!
Patrick - The crates were perfect. Thank you!
I received the new crate on Wed...thank you so much, it is just as beautiful and the scotch fits perfectly! I have been meaning to get back to you to let you know that my husband loved it! Sorry for the delay, it's gotten crazy around here with a lot piling up on our plates. I appreciate it!
The crate arrived today and it looks great! Thank you so much for your help.
I received the wine panels today. I wanted to pass along a note as to how pleased I am with the panels. I can't wait to install these in the restaurant.
Finally had a chance to pick-up the package - the crate looks great!! Thank you for your time and attention... I hope to be in touch soon... these make for wonderful gifts and I love how personalized you can make them... another happy customer J
Hi! Just got the wine box! It looks great!!!!
Thank you so much!
I received the crate yesterday and I love it! Thank you so much for all of you help.
We wanted to thank you for such an amazing beautiful wine box that you made for us.
We are so excited to share this with all of our love ones at the wedding.
We will be sure to spread the word about where we got it from..
Thank you for the wonderful service and quick delivery! The crates are PERFECT! They will look wonderful at my daughter's June 2012 wedding.
Patrick, you picked two wonderful designs...thank you so very much!!!!! I'll send a picture of the table!!!
The crate arrived and it is “GORGEOUS!” I can’t wait to give it to my boss!
I want to thank you again for being so kind and understanding. You made this year’s Christmas shopping for my boss a breeze!!!!!
Patrick - Just received the crate. Great product. Love it. Thanks!
I have been waiting for pictures (which I finally have) to send you.....the wine crate display looked absolutely beautiful at my wedding......my brother-in-law made a slit on the front of the lid which turned out perfect!
Thank you so much for making this wine crate larger then your normal size and working with me on all of the details. It was all well worth it. You were a pleasure to work with and will definitely come back to you for any future needs!!
Hi Patrick, Thanks again for the crates and panels. The quality greatly exceeded our expectations, and the delivery was on time.
"CZ" Ontario, Canada
Just a brief note to let you know that the Margaux 1999 and the Lafite Rothschild 2009 OWC's arrived at my house today. Wonderful. Thanks so much!
Thanks so much Patrick. You have been great to work with :O)
I just wanted to say THANK YOU SO MUCH!!! The box looks incredible! My whole family loves it and thinks it will be a lovely accent to the wedding. It looks exactly like the pictures I send and is better than I could have asked for. It came on 9/29/12. Perfect.
Thank you again, I will most definitely recommend you to my friend and will be in touch with you for future boxes.
Thank you for a lovely box and send my gratitude to all involved